Managing Google My Business data locally is simplified with an automated solution for multiple stores or locations. This SaaS-based platform from C-Centric enables distributed content publishing, managed centrally with local information updates. An improved customer experience drives acquisition and brand loyalty.
Simply, it is an automated platform that enables local content posting on Google My Business profiles. With Posts, Calls to Action and Reviews updated at branch or store level, customer engagement increases resulting in higher conversions.
Adding and responding to a review at local store level encourages customer engagement and brand loyalty. The platform enables a central response to location-based reviews, retaining brand control whilst appearing local. Implementing a hybrid model gives delegation for local updates to each site.
Localised posts drive sales and store traffic with higher click through rates. Acting as micro ads for the business, location-based posts can promote a local offer, event or news. Content is relevant and real-time for each location.
Encouraging consumer action within the Google my Business interface creates immediacy and delivers the ultimate marketing experience. Applying a call to action locally enables branch or regional promotions and improves visitor response.
A central response to questions asked at a local level increases customer satisfaction whilst maintaining brand heritage.
How does C-Centric GMB benefit the business?
The platform enhances the digital experience and drives consumer engagement, with central control and local delivery. Local promotions and appointment setting converts online traffic to in-store traffic which drives sales.
C-Centric: re-engineering customer to company interactions, connecting shoppers to real humans.
Delivering better journeys, improved experiences, higher acquisitions, more efficient upsell and cross sell.
Trusted by
