Local calling
for Retail Business
ScheduleHub for local customer contact by phone
Local calling
Features
We’ve built an enterprise ready, highly scalable, flexible, secure system, that can be quickly and easily integrated into your existing eco-system.
- Accepts multiple data feeds from multiple sources, such as hot leads, early product access, and product specific campaigns.
- Customers are contacted by staff in their home store.
- Full Management of lead distribution for overflow.
- Integration with staff rota’s and appointment scheduling.
- Appointment confirmation and reminder’s.
- Real time Management Reports for agents and management, at store, region and national level.
Benefits
Built for tight integration with staff scheduling systems, ensures your staff availability is always there for your customers.
- Increased footfall into store
- Increased face to face meetings, increased conversions, increased revenue
- Net incremental retail upgrade sales from existing store headcount
- Empowerment of staff to manage their store local customer base
- Supports agents in reaching personal and store targets
C-Centric: re-engineering customer to company interactions, connecting shoppers to real humans.
Delivering better journeys, improved experiences, higher acquisitions, more efficient upsell and cross sell.
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